Shipping policy

Effective Date: January 2026

1. Shipping Method and Delivery Time

At SnoreSoft Australia, we aim to deliver your order in a timely and efficient manner. We offer a single standard shipping method for all orders.

Standard Shipping: Orders typically arrive within 5–7 business days after processing.

Please note that delivery times are estimates and may vary depending on your location and external factors.

You will receive a confirmation email with tracking information once your order has been shipped.

2. Shipping Costs

All shipping costs are fully covered by SnoreSoft Australia.
Shipping is free on all orders, and no shipping charges will be applied at checkout.

3. Order Processing Time

Orders are typically processed within 2-3 business days from the date of purchase. Please allow additional time during peak periods or promotional events.

4. Tracking Your Order

Once your order has been shipped, you will receive a tracking number via email so you can monitor the status and location of your package.

5. Shipping Restrictions

Please ensure that all shipping details are entered correctly at checkout. SnoreSoft Australia is not responsible for orders shipped to incorrectly provided addresses.

Shipping to some remote areas may experience delays. If any issues arise, we will contact you directly.

6. Lost or Damaged Shipments

If your order is lost or arrives damaged, please contact our support team at support@snoresoft.com within 7 days of receiving your tracking information. We will work with our shipping partners to resolve the issue promptly.

7. Returns and Refunds

Please refer to our Return Policy for information on returns and refunds.

8. Contact Us

If you have any questions regarding shipping or your order, please contact us at support@snoresoft.com.

9. Changes to this Shipping Policy

SnoreSoft Australia reserves the right to update this Shipping Policy at any time. Changes will be posted on our website with an updated effective date.

By placing an order with SnoreSoft, you agree to the terms outlined in this Shipping Policy.